Returns And Cancellation Policy

Returns and Cancellation Policy for Hyprawesome.com

Last Updated: 02 Nov 2024

We want you to be completely satisfied with your purchase from Hyprawesome.com. If for any reason you are not, this policy outlines the steps for returning an item or canceling an order.

1. Returns

We accept returns within 7 days of the delivery date. To be eligible for a return, items must meet the following criteria:

  • Condition: Items must be unused, unworn, and in their original packaging, with all tags attached.
  • Proof of Purchase: Please provide the original receipt or order confirmation as proof of purchase.

Steps to Initiate a Return

  1. Contact Us: Email us at [Customer Service Email: abhilash.nishane6@gmail.com] with your order details and reason for return.
  2. Return Approval: Our team will review your request and, if approved, provide you with further instructions on how to return the item.
  3. Shipping the Item: Pack the item securely and send it back using a reliable shipping method. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect upon arrival.

Refund Process

  • Refunds will be processed within [7-10 business days] after we receive and inspect the returned item.
  • Refunds will be issued to the original payment method.
  • Original shipping fees are non-refundable unless the return is due to our error.

2. Exchanges

If you wish to exchange an item for a different size or color, please contact us within [30 days] of receiving the item. Exchanges are subject to stock availability. If the desired item is unavailable, we may offer a refund or store credit instead.

3. Damaged or Defective Items

If you receive a damaged or defective item:

  • Notify Us: Please contact us within [48 hours] of delivery with photos of the damaged item and packaging.
  • Replacement or Refund: We will arrange for a replacement or full refund, depending on your preference and item availability.

4. Cancellations

Orders can be canceled within [24 hours] of placement. If your order has already shipped, we cannot process a cancellation, but you may return the item once it arrives.

To Cancel an Order

  1. Contact Us: Email us at [Customer Service Email: abhilash.nishane6@gmail.com] with your order number and request to cancel.
  2. Confirmation: We will confirm the cancellation if it is within the allowed timeframe. A refund will be issued to the original payment method within [3-5 business days].

5. Non-Returnable Items

Certain items are not eligible for returns or exchanges, including:

  • Items marked as “Final Sale”
  • Gift cards
  • Items with hygiene concerns, such as undergarments

6. International Returns

For international orders, customers are responsible for return shipping costs, customs duties, and any applicable taxes. Returns are subject to the same eligibility requirements as domestic orders.

If you have any questions about our Returns and Cancellation Policy, please reach out to us at [Customer Service Email: abhilash.nishane6@gmail.com].

Thank you for shopping with Hyprawesome.com. We are dedicated to ensuring a positive shopping experience and will do our best to address your needs!